Local Spring Selected work Church on Gladstone

Case study · Church · Toronto, Ontario

A bilingual website the church can manage

I replaced an outdated iWeb site with a responsive bilingual website the church can manage itself, adding contact forms, CRM delivery and reusable event registration.

  • Russian and English
  • Low-code, staff-run
  • Toronto

01 Results

What the rebuild changed

×3
Visits to the site the church's own figure, after the rebuild
2
Languages on one site Russian and English, kept in step
~200
Places per event sign-up retreat registration the staff open themselves
0
Developers needed to update it the team edits the site without me

The church supplied the visit figure. The other changes are shown on the live site and the Internet Archive's captures of the old one. 1

The English homepage, live at sebc.ca/en

The project

Client
Church on Gladstone - Slavic Evangelical Baptist Church
Where
95 Gladstone Ave, Toronto, Ontario
Congregation
Russian- and English-speaking, services in both
Before
An Apple iWeb site, hand-maintained since about 2011
Build
Modern low-code platform, run by the church's own staff
Engagement
Redesign, migration, systems, training and handover
Period
2022 - 2024
Live site
sebc.ca

What I did

  • Full redesign Structure, layout and visual language
  • Platform migration Off software discontinued in 2011
  • Two languages Russian and English, one structure
  • Forms to a messenger Enquiries land where the team already looks
  • Leads into a CRM Enquiries saved for follow-up
  • Event registration CRM and a spreadsheet the organisers already use
  • Google Business Profile Cleaned up and tied to the site
  • Local search Church details for local searches
  • Logo refresh Redrawn to work on screens and in print
  • Projector slides Service screens in the same visual language
  • YouTube channel Created, configured and branded
  • Social channels Facebook, WhatsApp and Telegram, linked from every page
  • Training and handover The church's own staff run the site, the channels and the sign-ups

02 The brief

The brief

Visitors needed clear service times, directions and a way to ask questions in either language.

03 What changed

Before and after

Each pair below is the same job on the old site and the new one. Select any screenshot to open it full size.

01Homepage

Service times and directions on the homepage

The homepage now makes the service time, location and language clear at a glance.

02Ministries

Ministry descriptions and photos

Nine ministries now have photo cards explaining who each is for and when it meets.

03Contact

Contact forms in both languages

Messages from either language version reach the team’s messenger and CRM.

04 Enquiries

How enquiries reach the team

Enquiries reach the tools the team already uses, with a record for follow-up.

  1. Seconds

    Telegram notifications

    Form submissions arrive directly in the team’s Telegram.

  2. Recorded

    Enquiries saved in the CRM

    Each enquiry is recorded in the CRM for follow-up.

  3. Either language

    One process for both languages

    Russian and English forms share one destination and workflow.

  4. Answerable

    Contact details for follow-up

    A short form collects the details needed for a personal reply.

WhatsApp, Facebook, YouTube and Telegram links offer other ways to connect.

05 Events

Retreat registration, run by the church

Online retreat registration replaces paper lists and phone calls.

What the form asks

The form collects attendance, adults and children, overnight stays, contact details and transport needs.

Registrations feed the CRM and a shared Google Sheet for catering, beds and transport, supporting the church’s retreats of roughly 200 people. 2

Staff can reuse the bilingual retreat page for the next event.

06 Beyond the site

Branding and online profiles

A church is not only found online, and it is not only seen online. Half of this engagement was the work around the site.

  1. Identity

    The logo, redrawn

    The logo was redrawn for clear use on phones, projectors and print.

  2. In the room

    Projector slides that match the site

    Service screens share the website’s visual identity.

  3. Video

    A branded YouTube channel

    A branded YouTube channel gives sermons a permanent home.

  4. Findable

    The Google profile and the channels people search

    The Google Business Profile and social channels connect visitors to the church.

07 Handover

The church runs its own website now

Training and account ownership let the church manage routine changes independently.

  1. Trained

    Hands-on staff training

    Training covered the pages staff need to update.

  2. No developer

    Staff handle routine updates

    The team updates service times, announcements, leaders and events independently.

  3. Their accounts

    Church-owned accounts and services

    The church owns its domain, platform, channels and business profile.

  4. Repeatable

    Reusable event pages

    Staff can reuse the retreat page to open registration for future events.

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Notes

  1. Where the “before” screenshots come from. The old site was replaced at the migration, so it no longer exists on the church's server. Every “before” shot on this page is the Internet Archive's capture of sebc.ca, taken in 2022 and rendered in the same browser as the “after” shots. That also means no page-speed comparison is offered here: an archived page is served by the archive, not by the church's host, so timing the two against each other would prove nothing. The details quoted about the old build - iWeb 3.0.2, the 701-pixel canvas, the IE7 setting, the absence of any form - come from the archived source itself. The pastors' personal numbers on the archived contacts page are blurred here; the church's own published line is left readable, because it is the point of the screenshot. ↩
  2. What “about two hundred” means. It is the practical ceiling for running an event this way - one registration page feeding a CRM and a shared sheet, with people rather than software doing the reconciling. It is not a hard limit in the tooling; it is the point past which an event needs ticketing rather than a sign-up sheet. The church's own retreats sit comfortably inside it. ↩